Refund Policy

Last updated: October 26, 2026

Kite's paid plans are sold by Lemon Squeezy as merchant of record, as described in our Terms of Service. This policy explains when you get your money back.

1. Your first payment

You can get a full refund of the first payment of a subscription within 14 days of it, for any reason. This applies once per app. Email us at [email protected] with the email address you paid with or the app the subscription is for. You don't have to tell us why, but it helps us improve Kite.

When we refund a payment, we also cancel the subscription, so it isn't charged again.

2. Renewals and later payments

We don't refund renewals, changes to another plan, or a first payment after 14 days. You can cancel a subscription at any time, and your app keeps its plan until the end of the period you paid for.

If something went wrong on our side, like a payment that was charged twice, contact us and we'll refund it no matter how long ago it was.

3. How you get the money

Lemon Squeezy pays the refund back to the payment method you used, within 14 days of your request. How long it then takes to show up depends on your bank or payment provider.

Lemon Squeezy's buyer terms also apply to your purchase. This policy gives you a refund even where they don't.